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Frequently Asked Questions
Answers to common questions from our amazing customers!
Product FAQs
Where is your furniture made?
We partner with over 70 top-tier manufacturers across the US, North America, and worldwide.
Is your furniture environmentally friendly?
Yes, many of our pieces are made using FSC-certified wood or reclaimed wood. Reclaimed wood is salvaged from old buildings, barns, or factories, giving it new life while reducing the demand for newly harvested materials. This not only minimizes deforestation but also brings unique character and history to each piece.
How do I stay updated on new arrives and events?
Subscribe to our newsletter and follow us on Instagram and Facebook to get early access to new arrivals, design tips, and exclusive in-store events.
How do I care for my purchase?
We offer care instructions for our wood, marble, leather, upholstery, and rugs. View Our Care Instructions
Services FAQs
Can I schedule an appointment with a designer?
Yes! Email sales@shopchangeeverything.com or call (970) 797-0654 and we’ll be happy to schedule an appointment at your convenience.
Do you offer interior design help?
Absolutely! The easiest place to start is to ask yourself, “How much change am I looking for?” We offer three levels of in-home design services: A Little Change, Some Change, and Change Everything.
We offer personalized, accessible design tailored to how our customers live. Our services range from small-space styling to full-home transformations. We specialize in utilizing our 70+ suppliers to curate spaces that are tailored to the look and feel our customers desire. We begin every project by asking our customers one simple question: how much change are you looking for? For our in-home services, we offer three levels of change:
- A Little Change
- Some Change (includes a free local delivery + 10% off a purchase)
- Change Everything (includes free local delivery and 10% off all purchases throughout the project)
 For those who just need a quick refresh, A Little Change offers finishing-touch support, such as selecting an area rug, styling shelves, or finding the right throw pillows. Some Change is a popular service for multi-room updates. Whether your home feels “off” or you just need help tying everything together, this service gives you a clear plan with the flexibility to move at your own pace.
Change Everything is our premier, white-glove service. It’s ideal for anyone looking to start fresh whether you’re moving into a new home, building from the ground up, or simply ready to redefine how your home feels. We handle everything from layout and space planning to product selection and installation, guiding you through each step so the process feels simple, clear, and tailored to your needs. We also give our customers the opportunity to see in-stock pieces in their space before committing to them.
Where can I read more about your services?
Additional insight into our design services, covering different services, a portfolio, and related FAQs, is located on our Design Services page.
Ordering FAQs
Can I buy furniture directly from your website?
We’d be happy to assist you with your furniture purchase. If you live outside our local delivery radius, our furniture ships LTL. For a freight estimate or to place an order, please call (970-) 797-0654.
Do you offer customized furniture?
Absolutely! We have two custom lines to choose from. You can customize sofas, sleeper sofas, apartment sofas, sectionals, chaises, accent chairs, and a bed.
What payment methods do you accept?
We accept major credit cards, cash, and ACH transfers. Payment is required in full for all custom orders.
Shipping FAQs
Do you ship outside the US?
No, we currently only ship to the continental US
Do you ship out of state?
Yes! We ship nationwide. Freight and shipping fees, as well as lead times, vary. Contact us at (970) 797-06554 for a quote.
Do you offer local delivery?
Yes! We offer local delivery. Our delivery rates are as follows (calculated from the store address: 2720 Council Tree Ave. Fort Collins, CO 80525)
- Within 10 miles $129
- 11-20 miles $149
- 21-30 miles $199
- 31-40 miles $249
- 40-50 miles $299
Can I pick my furniture up at no cost?
Yes! Please call (970) 797-0654 to confirm the location of your furniture. We have both a local warehouse and our store showroom.
What if my order arrives damaged?
Inspect both the packaging and your item carefully. If the packaging and/or item is damaged, please take pictures and email them to us at sale@shopchangeeverything.com within 24 hours so that we can promptly resolve the issue. Some items are one-of-a-kind. If we are able to resend you your item, we will. If it’s a one-of-a-kind, we will refund your order.
Everything Else
Still have questions? We're happy to help! Please contact us and we will get back to you within 2 business days.