• Avoid exposure to direct sunlight to prevent fading and cracking. 
• Keep your furniture placement away from any heating or cooling sources to prevent cracking.
• Use coasters and placemats for all hot or cold dishes and cups.
• Use felt tabs for décor items.
• Be aware that heavily dyed fabrics such as denim jeans can transfer on to your lighter furniture and cause discoloration. 
• Avoid possible discoloration by spot testing in an unnoticeable surface before
  application.
• Wipe up any spills immediately with a dry clean cloth or, when necessary, a warm damp
  cloth and mild soap.  
• Avoid the use of household cleaners. Even 'natural' cleaners can cause damage.

We recommend dusting wood furniture regularly with a microfiber cloth (or a lint-free cloth). This helps remove abrasive buildup that can damage a finish over time. Every few months, or once a year, we recommend using a high-quality wood furniture polish to enhance the finish and keep your furniture looking new. A light application can go a long way.

Here are a few other tips:

• Do not use chemical or "natural" cleaners of any kind. Instead use warm water and a small amount mild soap if needed.
• Avoid placing your wood furniture in direct sunlight, near heating or cooling sources, or in extremely dry or damp areas. Long exposure to light can cause finishes to fade and extreme temperature or humidity changes can cause the wood to crack or split.
• Use placemats and coasters for hot objects such as pots and cups. 

Marble is a natural stone which is known to be porous. Each piece of marble will vary in veining, tone and texture. The best way to protect your furniture investment is to use placemats and coasters. In addition, wipe up any spillage immediately to avoid staining. Marble, being a softer stone, is susceptible to stains from acidic liquids such as red wine, tomato juice or lemon juice if left on too long.

Cleaning your leather is vital for preserving its appearance. Leather is unique, featuring variations in color and markings, natural lines, scuffs, and areas where the leather stretches, all of which add to its charm. These intentional features create an "antiquing" effect, enhancing the furniture's distinct beauty.

Dust the leather with a dry, soft cloth and vacuum regularly. To keep your leather looking its best, consider using a high-quality leather conditioner.

Never use detergents, soaps, or chemicals. Avoid direct sunlight and heat exposure from vents. Blot any liquids immediately with a clean, white absorbent cloth or sponge, and then let air dry. If a spill is absorbed, it can dissipate over time as the leather naturally diffuses stains.

Performance and 100% polyester fabrics are durable and designed for everyday use, but proper care will help maintain their appearance and extend their longevity. Below are general guidelines to share with your customers.

Routine Maintenance

• Vacuum regularly (weekly or bi-weekly) using a soft brush or upholstery attachment to remove dust, dirt, and debris from seams and crevices.
• Rotate, flip, and fluff removable cushions periodically to promote even wear.
• Address spills and stains as soon as possible — the quicker you act, the easier the cleanup is.

Understand the Cleaning Code

Most upholstery comes with a manufacturer’s care tag (often under cushions). The codes help determine safe cleaning methods:

• W — safe with water-based (mild soap + water) cleaning
  
• S — solvent-based cleaners only
  
• W/S or WS — water or solvent cleaners both acceptable
  
• X — vacuum or professional cleaning only (no water or solvents)

Before using any cleaner, always test the solution on an inconspicuous spot (e.g. inside seam) to check for discoloration or adverse reaction.

Spot Cleaning / Stain Removal

Here’s a general step-by-step method (adjust based on cleaning code):

1. Blot first. Use a clean, white cloth or paper towel to blot (not rub) any spills gently, absorbing as much as possible.
   
   
2. Apply cleaner. For W or W/S fabrics: mix a few drops of mild dish soap or a gentle enzyme detergent with lukewarm water. For S or W/S fabrics: use a solvent-based upholstery cleaner or isopropyl alcohol (spot test first).
   
   
3. Gently blot or dab. Working from the outer edge of the stain toward the center, gently blot with your
   dampened cloth (or soft bristle brush if needed). Avoid aggressive scrubbing.
   
   
4. Rinse / remove residue. If you used a soap solution, wipe the area with a cloth dampened with plain clean water to remove leftover soap.
   
   
5. Blot dry. Use a dry cloth to absorb excess moisture. Allow the fabric to air dry completely (avoid heat or direct sunlight). If necessary, use a wet/dry shop vacuum on the lowest setting to help pull out the liquid.
   
   
6. Special Stains
   
   Wine / beverage stains: A mix of dish soap, white vinegar, and either hydrogen peroxide or rubbing alcohol (diluted) may help.
   
   Ink / marker: Use isopropyl alcohol or an appropriate solvent (spot test first).
   
   Oil / greasy stains: Blot first; you may pre-treat with a bit of dish soap or baking soda to absorb the oil,
   then clean as above.

What to Avoid

• Do not oversaturate the fabric. Excess moisture can cause backing damage or water stains.
• Avoid bleach (unless the manufacturer explicitly approves diluted bleach) or harsh chemicals. Do not use abrasive brushes or scrubbing tools that might snag or damage the fibers.
• Avoid high heat (steam cleaners or hot water) unless the manufacturer’s instructions indicate it’s safe.
• Do not apply after-market stain-repellent sprays unless you’re sure they’re safe for the specific performance
  fabric (some void warranties).

Deep / Professional Cleaning

If the piece is heavily soiled, stained, or the cleaning code is “X,” consider hiring a professional upholstery cleaner familiar with performance fabrics.

Some performance fabric makers (e.g. InsideOut) also recommend occasional full cleanings to help maintain performance properties.

Dust and dirt cause fabric to wear faster. For general maintenance, vacuum your upholstered furniture regularly with an upholstery attachment.

Here are a few other tips:

• Pilling can occur occasionally as a result of normal daily wear and is not be considered a defect. Fiber pills can be removed with a pilling tool.
• Do not pull loose threads, instead trim them with scissors.
• Minimize fading by avoiding placement in direct sunlight.
• Do not dry-clean or machine wash cushion casings.

The following are general care and cleaning instructions that apply to any type of rug.

Vacuuming

• Canister vacuums without beater bars are the optimal type of vacuum to use on rugs.
• Brooms and manual sweepers are also a gentle and effective way to clean rugs.
• If you must use an upright vacuum, use the handheld attachment whenever possible.
• If you are unable to use the handheld attachment on your upright vacuum, turn off the vacuum’s beater bar.
• If the beater bar cannot be turned off, set it on the highest position possible before vacuuming.
• Refrain from running the vacuum over the edges of the rug or the rugs. Instead, use the handheld attachment or carefully place the vacuum on the rug.
• If a rug is reversible remember to vacuum both sides

Cleaning Spills

• Clean spills immediately. Once a stain is set it becomes much more difficult to clean.
• Scrape off any food or debris with a dull instrument.
• Blot the spill with a dry cotton cloth or a clean paper towel.
• Work from the outer edges of the spill towards the center to prevent spreading.
• Never rub a spill as this forces the spill deeper into the rug.
• To remove any residual staining, dampen a cotton cloth or clean paper towel with clean, cold/lukewarm water. Gently blot with the damp cloth and quickly absorb the moisture on the rug.
• Please note that Viscose and Tencel rugs should never be cleaned with any water or liquid.

Professional Cleaning

• Handmade rugs require a different cleaning process than wall-to-wall carpet, so be sure to choose a professional rug cleaning expert.
• Inspect the rug with the cleaning expert prior to cleaning.
• Get a signed receipt and guarantee of work before the work is performed.
• Any damage resulting from the professional cleaning process is the responsibility of the cleaner.

Special Care Based on Construction

• Hand Knotted Rugs: Use extra caution and care when leaning because of the high value of these rugs.
• Hand Woven (Flat Weave): Regularly vacuum both sides of the rug to remove any grit that may cause premature wear.
• Hand Woven (Shag/Texture): Use extra caution and care when vacuuming; alternatively, you can take the rug outside to shake it out.

Special Care Based on Material

• Wool/NZ Wool: Mix a small amount of dish soap with cold water to help remove stains; regular vacuuming will help to curtail shedding sooner.
• Polypropylene/Olefin/Polyolefin: Mix a small amount of dish soap with cold water to help remove stains.
• Polyester/Acrylic/Poly Acrylic/Nylon: Mix a small amount of dish soap with cold water to help remove stains.
• Jute/Seagrass/Sisal: Regular vacuuming will help to curtail shedding sooner.
• Viscose/Tencel: Never clean these rugs with water or any other liquid.

Vinyl rugs are simple to clean. Dust mop the floor before you lay your vinyl rug down to ensure all loose dirt and/or grit is removed.

To clean, wipe it down with a damp cloth. For stubborn jobs, try diluted hand soap and rinse thoroughly after washing.

Do not use dish soap, harsh chemicals, or abrasives, which will wear off the finish and colors of the vinyl.

Our vinyl rugs have a distinctive look and feel. They are not intended to look new and, in fact, should more closely resemble a vintage product or found item.

Vinyl rugs are durable in high traffic areas, but they are not indestructible. Use reasonable caution and care on this product. Do not drag metal or furniture across the surface. Always use caution when wearing high heels. All furniture legs require felt pads with
7/32″ thickness. Clean up all spills as soon as they occur. This will prevent staining.

Viny rugs are not to be used over carpeting or uneven surfaces such as stone/brick/decking etc.

Indoor use only. Covered areas and screened-in porches are not recommended.

If you have a question about the care of your product, please contact us.