• Avoid exposure to direct sunlight to prevent fading and cracking. 
• Keep your furniture placement away from any heating or cooling sources to prevent cracking.
• Use coasters and placemats for all hot or cold dishes and cups.
• Use felt tabs for décor items.
• Be aware that heavily dyed fabrics such as denim jeans can transfer on to your lighter furniture and cause discoloration. 
• Avoid possible discoloration by spot testing in an unnoticeable surface before
  application.
• Wipe up any spills immediately with a dry clean cloth or, when necessary, a warm damp
  cloth and mild soap.  
• Avoid the use of household cleaners. Even 'natural' cleaners can cause damage.

We recommend dusting wood furniture regularly with a microfiber cloth (or a lint-free cloth). This helps remove abrasive buildup that can damage a finish over time. Every few months, or once a year, we recommend using a high-quality wood furniture polish to enhance the finish and keep your furniture looking new. A light application can go a long way.

Here are a few other tips:

• Do not use chemical or "natural" cleaners of any kind. Instead use warm water and a small amount mild soap if needed.
• Avoid placing your wood furniture in direct sunlight, near heating or cooling sources, or in extremely dry or damp areas. Long exposure to light can cause finishes to fade and extreme temperature or humidity changes can cause the wood to crack or split.
• Use placemats and coasters for hot objects such as pots and cups. 

Marble is a natural stone which is known to be porous. Each piece of marble will vary in veining, tone and texture. The best way to protect your furniture investment is to use placemats and coasters. In addition, wipe up any spillage immediately to avoid staining. Marble, being a softer stone, is susceptible to stains from acidic liquids such as red wine, tomato juice or lemon juice if left on too long.

Leather needs to breathe. Avoid placing leather in direct sunlight, near heat sources, or in extremely dry or damp areas. Storing leather in really humid places for a long period of time increases the possibility of mold build-up. Reversely, when placed in extremely dry areas or under direct sunlight, can dry the leather and potentially cause cracking.

For regular maintenance, dust the leather with a dry soft cloth and vacuum. Consider using a quality leather conditioner to keep your leather looking new.

If stains become apparent, blot stains immediately and wipe the surface with a lightly damped cloth and mild detergent. Do not spot clean. Instead, wipe the entire surface area and then dry with a clean cloth. If the stain persists, please consult with a professional leather cleaner or specialist.

Dust and dirt cause fabric to wear faster. For general maintenance, vacuum your upholstered furniture regularly with an upholstery attachment.

Here are a few other tips:

• Pilling can occur occasionally as a result of normal daily wear and is not be considered a defect. Fiber pills can be removed with a pilling tool.
• Do not pull loose threads, instead trim them with scissors.
• Minimize fading by avoiding placement in direct sunlight.
• Do not dry-clean or machine wash cushion casings.

The following are general care and cleaning instructions that apply to any type of rug.

Vacuuming

• Canister vacuums without beater bars are the optimal type of vacuum to use on rugs.
• Brooms and manual sweepers are also a gentle and effective way to clean rugs.
• If you must use an upright vacuum, use the handheld attachment whenever possible.
• If you are unable to use the handheld attachment on your upright vacuum, turn off the vacuum’s beater bar.
• If the beater bar cannot be turned off, set it on the highest position possible before vacuuming.
• Refrain from running the vacuum over the edges of the rug or the rugs. Instead, use the handheld attachment or carefully place the vacuum on the rug.
• If a rug is reversible remember to vacuum both sides

Cleaning Spills

• Clean spills immediately. Once a stain is set it becomes much more difficult to clean.
• Scrape off any food or debris with a dull instrument.
• Blot the spill with a dry cotton cloth or a clean paper towel.
• Work from the outer edges of the spill towards the center to prevent spreading.
• Never rub a spill as this forces the spill deeper into the rug.
• To remove any residual staining, dampen a cotton cloth or clean paper towel with clean, cold/lukewarm water. Gently blot with the damp cloth and quickly absorb the moisture on the rug.
• Please note that Viscose and Tencel rugs should never be cleaned with any water or liquid.

Professional Cleaning

• Handmade rugs require a different cleaning process than wall-to-wall carpet, so be sure to choose a professional rug cleaning expert.
• Inspect the rug with the cleaning expert prior to cleaning.
• Get a signed receipt and guarantee of work before the work is performed.
• Any damage resulting from the professional cleaning process is the responsibility of the cleaner.

Special Care Based on Construction

• Hand Knotted Rugs: Use extra caution and care when leaning because of the high value of these rugs.
• Hand Woven (Flat Weave): Regularly vacuum both sides of the rug to remove any grit that may cause premature wear.
• Hand Woven (Shag/Texture): Use extra caution and care when vacuuming; alternatively, you can take the rug outside to shake it out.

Special Care Based on Material

• Wool/NZ Wool: Mix a small amount of dish soap with cold water to help remove stains; regular vacuuming will help to curtail shedding sooner.
• Polypropylene/Olefin/Polyolefin: Mix a small amount of dish soap with cold water to help remove stains.
• Polyester/Acrylic/Poly Acrylic/Nylon: Mix a small amount of dish soap with cold water to help remove stains.
• Jute/Seagrass/Sisal: Regular vacuuming will help to curtail shedding sooner.
• Viscose/Tencel: Never clean these rugs with water or any other liquid.